Terms of Service

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services.

You may not use the Services if:

• your use would violate any applicable law or regulation;
• you are subject to sanctions or export restrictions that prohibit use;
• you have previously been suspended or banned from the Services.

The Services may include, now or in the future:

• the AINL website and public pages;
• documentation, blogs, guides, and case studies;
• downloadable code, examples, tools, SDKs, templates, and related artifacts;
• open-source software components and repositories;
• hosted runtimes, APIs, managed offerings, dashboards, and cloud features;
• consulting, enterprise, or implementation services;
• subscription products, one-time purchases, and paid integrations.

Some Services are free, some are paid, and some may be offered only under separate order forms, statements of work, enterprise agreements, or product-specific terms. If there is a conflict between these Terms and a separate signed agreement or order form, the separate agreement or order form controls for that specific offering.

We may add, modify, suspend, or discontinue any part of the Services at any time, with or without notice, subject to applicable law and any separate written agreement with you.

We may release features that are alpha, beta, preview, early access, experimental, or otherwise pre-release. Those features may be incomplete, unstable, or changed or removed at any time.

Some features may require an account. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for:

• maintaining the confidentiality of your account credentials;
• all activities under your account;
• promptly notifying us of any unauthorized use or security incident involving your account.

We may suspend or terminate accounts that violate these Terms, create risk to the Services or other users, or are required to be restricted by law.

AINL is distributed under an open-core model: certain source code, examples, and materials are made available under open-source licenses; other features, hosted services, enterprise components, commercial packages, and proprietary tools are offered under commercial terms or separate agreements.

You may not, and may not permit others to:

• use the Services in violation of any law, regulation, or third-party rights;
• use the Services to infringe intellectual property, privacy, publicity, or contractual rights;
• copy, scrape, harvest, mirror, or mass-download the Services except as expressly allowed;
• interfere with or disrupt the Services or any servers, networks, or systems connected to them;
• attempt to bypass security, authentication, access controls, rate limits, quotas, or usage restrictions;
• reverse engineer, decompile, disassemble, or attempt to extract source code from any proprietary or hosted portion of the Services, except to the extent such restriction is prohibited by law;
• use the Services to develop, train, benchmark, evaluate, or improve a competing product or service, except where expressly permitted by an applicable open-source license;
• upload, transmit, or distribute malware, spyware, ransomware, viruses, or other harmful code;
• use the Services for spam, phishing, fraud, harassment, abuse, or deceptive practices;
• attempt to gain unauthorized access to any account, system, data, or environment;
• resell, sublicense, rent, lease, timeshare, or provide service-bureau access to the Services except as expressly authorized in writing;
• use the Services in connection with high-risk activities where failure could reasonably lead to death, bodily injury, environmental harm, or catastrophic property damage unless expressly authorized by a separate written agreement.

AINL is designed to support workflow programming, automation, orchestration, integrations, and related runtime behaviors. Outputs generated through the Services may depend on your inputs, connected systems or adapters, third-party software or services, models, tools, or external data sources, and your configuration and deployment environment.

You are solely responsible for reviewing, validating, testing, and approving any output, workflow, code, recommendation, automation, integration, or execution result before relying on it in production or other consequential settings.

You must not rely on the Services as a substitute for legal, financial, medical, professional engineering, or security review, or for human oversight appropriate to your use case.

You may provide us with content, data, text, prompts, code, configuration, files, feedback, submissions, form entries, support requests, or other materials ("User Content"). You retain ownership of your User Content, subject to the rights you grant below.

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, modify as technically necessary, and otherwise use User Content solely to provide, secure, maintain, and improve the Services; to respond to support requests; to perform our contractual obligations; to comply with law; and as otherwise described in our Privacy Policy or a separate written agreement.

You represent and warrant that you own or control all rights necessary to provide the User Content, the User Content does not violate these Terms or any law, and the User Content does not infringe or misappropriate third-party rights.

If you provide ideas, suggestions, proposals, requests, bug reports, or other feedback regarding the Services ("Feedback"), you grant us a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, modify, commercialize, and otherwise exploit that Feedback without restriction or compensation to you.

The Services may link to, integrate with, or depend on third-party services, repositories, APIs, models, payment processors, analytics providers, cloud providers, identity providers, social platforms, or other software and services. We do not control and are not responsible for third-party services except as required by law. Your use of third-party services is governed by their terms and policies, not ours.

If you purchase a paid Service, you agree to pay all fees and applicable taxes as described at the time of purchase or in a separate order form.

Except as required by law or expressly stated in writing:

• fees are non-refundable;
• partial subscription periods are not refunded;
• setup, consulting, implementation, and professional services fees are non-refundable once work has begun.

If you believe there has been a billing error, contact us promptly at support@ainativelang.com.

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information. Your Privacy Policy and Terms should be read together.

We use reasonable administrative, technical, and organizational measures to protect the Services, but no system is completely secure. You are responsible for implementing appropriate safeguards for your own systems, deployments, credentials, data, and usage of the Services.

The Services, including all software, code, text, graphics, layouts, branding, trade dress, documentation, and content made available by us, are protected by intellectual property laws. Except as expressly permitted: you may not copy, modify, distribute, sell, sublicense, or create derivative works from the Services; you may not remove or alter proprietary notices; and you may not use our name, logo, or marks without written permission.

If you believe content on the Services infringes your copyright, send a written notice to legal@ainativelang.com. Your notice must include: a description of the copyrighted work; the URL or location of the allegedly infringing material; your contact information; a statement of good-faith belief; and your physical or electronic signature.

We may remove or disable material alleged to be infringing and may terminate repeat infringers where appropriate.

We may suspend, restrict, or terminate your access to any part of the Services at any time if:

• you violate these Terms;
• your use creates legal, security, operational, or reputational risk;
• payment is overdue;
• we are required by law;
• we discontinue the applicable Service.

You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnity, dispute resolution, payment obligations, and any accrued rights.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, OR RELIABILITY.

We do not warrant that the Services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that outputs will be accurate, complete, lawful, or suitable for your use.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL AINL, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, USE, OR SAVINGS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (1) THE AMOUNTS YOU PAID TO US DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (2) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless AINL and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• your use or misuse of the Services;
• your User Content;
• your violation of these Terms;
• your violation of any applicable law or third-party rights;
• your deployment, operation, or configuration of any AINL-based workflow, integration, or automation.

Questions about these Terms? Contact us at: